C&C Group plc is a premium drinks company which owns, manufactures, markets and distributes a unique portfolio of beer and cider brands in its home markets and across the globe. You probably know us best from brands like Bulmers, Magners and Tennent’s.

About the Role

The Head of HR Services provides strategic leadership over the People Services Contact Centre, Payroll Team, and HR Information Systems (HRIS) Team, ensuring a high-performing, customer-centric HR service delivery model. This role drives transformation, operational excellence, and technological innovation while ensuring compliance with employment laws and regulations.

The role is responsible for aligning the People Services with broader business objectives, fostering continuous improvement, and enhancing the employee experience through data-driven insights and process optimisation.

Key Accountabilities

• Senior Leadership Team: Provides strategic insights, influences decision-making, and aligns People services with broader business goals.
• HR Business Partners: Collaborates to ensure People Services meet business needs and drive HR effectiveness.
• Finance & Payroll Teams: Works closely to ensure financial accuracy, compliance, and operational efficiencies.
• IT & HRIS Teams: Leads system integration projects and ensures technology solutions align with business requirements.
• Third-Party Vendors & Service Providers: Manages relationships with HR technology providers, payroll services, and outsourcing partners to optimise service delivery.
• Employees & Managers: Ensures responsive, high-quality HR services that enhance the employee experience.

About You 

• Proven expertise in HRIS, payroll systems, and digital HR transformation technologies.
• Strong analytical skills with proficiency in leveraging data-driven insights for strategic decision-making.
• In-depth knowledge of shared services frameworks, compliance, and employment laws.
• Experience with process improvement methodologies, system integration, and automation tools.
• Proficiency in budget management, vendor negotiations, and cost optimisation strategies.
• Exceptional leadership skills with a proven track record of inspiring and managing cross-functional teams.
• Strategic thinking and strong decision-making abilities paired with a proactive approach to problem-solving.
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate effectively at all levels.
• Demonstrated change management capabilities and a commitment to continuous improvement.
• High accountability, adaptability, and resilience in a dynamic work environment.
• Self-motivated and results-driven with a strong entrepreneurial mindset.
• High level of emotional intelligence, empathy, and a service-oriented attitude.
• Integrity, transparency, and the ability to maintain confidentiality.
• Forward-thinking with a willingness to embrace change and new challenges.
• Commitment to personal and professional development in a fast-paced, innovative setting.

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. 

From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. 

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal https://careers.candcgroupplc.com/vacancies/