Senior Transport Controller

  • Department / Function
  • Logistics/Operations
  • Location
  • Southampton
  • Contract Type
  • Permanent
  • Working Pattern
  • Full-time
  • Job Advert Description
  • Core Accountabilities

    • To identify areas of development and investment within the team to ensure we have the correct skill set and pipeline within the department to meet the demands of our customers through training and strong leadership inline with our strategic goals.
    • Lead, coach and manage a team of c.50 staff.
    • Act following the company’s values and management principles
    • Provide the team with expert knowledge, advice, leadership, motivating and addressing areas for improvement
    • Continually review ways of improving the operations in all areas, generating new ideas and actively implementing and promoting change
    • Management of all transport functions including, but not limited to, compliance, planning, continuous improvement.
    • Ensure the fleet of vehicles is maintained to regulatory standards.
    • Proactive communication with internal and external customers, line manager and customer service team regarding operational issues
    • Ensure that the department achieves the company quality targets whilst operating within productivity targets
    • Work within budget for all departmental costs, reporting monthly any variances
    • Strategically plan resource and equipment for both the core business and other activities to ensure the best possible service offering to our customers.
    • To ensure we are legally compliant with the operator’s licence restrictions for the site, with specific focus on load restraints and vehicle road worthiness.
    • Ensure drivers and mates adhere to best practice and the relevant Standard Operating Procedures (SOPs), using them to plan and lead working practices.
    • To regularly review delivery routes to identify improvements to customer service whilst minimising costs of delivery.
    • To carry out suitable Induction & H&S training for all new entrants & refresher training, as required, for all existing staff.
    • To ensure that a comprehensive program of training is identified & implemented to meet all existing H&S requirements.
    • To manage a program that provides realistic & suitable H&S drop risk assessments (DRAs) for all customer’s outlets & make recommendations as to any action required to reduce risks to MC delivery crews.
    • To ensure that all drivers and mates are fully aware of and comply with all relevant Health & Safety and Fire regulations.
    • To ensure that all vehicles and associated equipment are operated in the appropriate and safe manner and check that all vehicles that have had defects, are actioned in a timely manner. Raise Purchase Orders (POs) for repairs, as required and is appropriate.
    • Prepare driver tachographs for monthly analysis and ensure MC drivers work within all Legal requirements of Drivers Hours & Working time Directives.
    • ·Ensure that all transport statistics are produced in a timely fashion for internal and external consumption.  
    • To communicate to all crews on a regular basis and act as the first point of contact for all drivers and mates, ensuring a speedy response and resolution to any issues, referring to the Depot Manager where appropriate.
    • To monitor and take appropriate action with regard to high levels of sickness/absence.
    • To carry out investigations and/or disciplinary hearings as and when required.
    • Deputise for the Transport Manager

    KPIs

    • Stock breakages
    • Company & Depot standard KPIs
  • Full job description
  • Transport_Controller.docx